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RED ROOF INN - San Antonio, Texas

Posted 19 months ago|17 comments|624 views
Red Roof Inn
Written by
Kymber1209
Willis, TX
Don't ever stay at The Red Roof Inn, it was the most disgusting hotel I have ever seen, I was surprised because I have stayed there before and it was fine, but this particular one.. Wow.... We booked online and of course the pictures of the place made it out to be really nice.. Well, we got there and right at first our room was wrong.. We were supposed to have the business suite with a living room and 2 double beds, nope.. The room was a regular size room with one huge bed and a huge desk that took up most of the room, I guess that made it the "business suite" then we found bugs all over the floor, dead ones disgusting, the phone was messed up you had to hit it for it to work, the alarm clock, forget it... The microwave was dirty.. Had ONE towel and then to get more you would think we were asking to see the pope, it was just terrible, I got a sad little apology from the manager, nothing like a free room to make up for it. Which I would be scared to stay in anyway, just beware when staying at The Red Roof Inn in San Antonio Texas.
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COMMENTS
Red Roof Inn
Red Roof Inn
Springfield, OH
19 months ago: Hello, this is Courtney with Red Roof. I would like to discuss your stay with us in San Antonio if you would like, you could email me at smedia@redroof.com. Thank You!
THE RONBOT HUNTER
THE RONBOT HUNTER
19 months ago: Yes! give him free rooms for a year.

And fire the manager there.

I tell it like it is, I pull no punches, tell no lies, and I am as I am

THE ONE AND ONLY RONBOT HUNTER
ALL RIGHTS RESERVED
Kymber1209
Kymber1209
Willis, TX
19 months ago: Heck yeah! Rooms for a year!!!!!! :)

hah thanks Ronbot!
19 months ago: LOL...I stayed at some bug infested flop hole on 95 in N Carolina. You gave me an idea, cause I even took pics of the deceased roach near the toilet.
19 months ago: Really dude. those bugs were just transplants from the freaking state of west by god virginia on summer vacation. So those west by god virginia roaches had too much to drink while visiting the North Carolina beaches. Too bad that good 'ol boy Byrd wasn't on that trip. It would have saved us a lot of misery.
Kymber1209
Kymber1209
Willis, TX
19 months ago: GROSS I know... I would not get out of bed without putting shoes on.. ridiculous.
19 months ago: Shoes? Do those fit well on the bubble?
19 months ago: Hey Courtney with Red Roof. I suggest you read this nice info about Red Roof before you increase your 401K contribution.

http://lhonline.com/distressedinventory/...
Kymber1209
Kymber1209
Willis, TX
19 months ago: the Bubble?
19 months ago: As in ''Bubble Boy'' to keep the germs out.
Kymber1209
Kymber1209
Willis, TX
19 months ago: ohhh gotcha... lol
19 months ago: Okay, complaints about poor conditions at a hotel have merit, but getting rooms for free for a year because of it? NOT! Maybe a refund or next stay free but not thousands of dollars worth of freebies. Abuse of the complaint system is easy, would you really be that dishonest and greedy?

Hopefully you sent a message to the rep that responded to your post and have worked out something to your satisfaction, otherwise you have failed as a consumer to do your part in bringing this sad tale to an end.

I'm sure we all have had bad experiences with hotels/motels due to poor housekeeping crews, which reflects directly back on the managements inability to do their jobs.
19 months ago: Six? are you being straight with...?

...I'm sure we all have had bad experiences with hotels/motels due to poor housekeeping crews, which reflects directly back on the managements inability to do their jobs...

I'm sure if asked in english the San Antonio housekeeping crew would state the rooms were clean. Coming from people which will not flush used butt wiped toilet paper I have to question their meaning of good housekeeping. While it might be acceptable for them to live with bugs, trash and fecal matter in their home. A rented hotel room is a domicile for the renter and should be up to their standards. Not the S.I.E.U employees that can't speak english or present a valid green card when asked.
19 months ago: Me? Play it straight? Is there any other way?

Management is responsible for the proper maintenance of the building under their control and thereby they are responsible for the housekeeping staff's attention to detail or lack thereof.

You are correct in the language, green card problem and in the method of TP disposal used in countries without American style plumbing. It is also used in this country by people who have "simple" systems, those without full size septic tanks and leach fields.

We all live with bugs, just most of us prefer them to be very small and out of sight.
TheLegendTomWing
TheLegendTomWing
 Administrator
Philadelphia, PA
19 months ago: I stayed at one once. one of the most disgusting hotels in existence. Our room smelled like animal excrement. That was probably about ten years ago, but i have never been back!
Kymber1209
Kymber1209
Willis, TX
19 months ago: JOKE! about wanting rooms for a yr. that is not gonna happen even if I did want them.. but a comp room would have been nice, something to make up for it.. but nothing.. I got an apology, and I totally brought it to the atten of the hotel and from what I just found out, of course my complaint was NOT on record... so, whatever.. all I know is that from what I have read with these other comments on my ititial post, I am not the only one that has probs with the hotel...
I just didn't want bugs in my floor, a phone that worked, some towels, a clean floor where I didnt have to wear shoes.. thats all just little things, :)

:)
THE RONBOT HUNTER
THE RONBOT HUNTER
19 months ago: Respect for the public's rights for cleanliness are only earned, when they have to pay a high price, for when they still rent out sh-t house style rooms.

By your own words, they have ignored the public's rights.

I for one would have taken them for more, just so they know that a service company needs to comply with the laws of health and sanitation or pay the price.

I am sure that they may have paid off any health inspectors, to stay in business.

Stop feeling sorry for these dirty pigs, and stop being a bleeding heart Liberal and try to side with the rights of decent hard working Americans for a change.

I tell it like it is, I pull no punches, tell no lies, and I am as I am

THE ONE AND ONLY RONBOT HUNTER
ALL RIGHTS RESERVED

Find the clue of who I am in this link.

http://www.youtube.com/watch?v=ME7K6P7hl...#!


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