Economy

Rant

Always Tip Twenty Percent

Posted 41 months ago|10 comments|1,048 views
Written by
TravDog321
Sanibel, FL
People: A dollar is worth way less than it was a decade ago. I'm talking in terms of everything. Groceries, rent, housing prices and gas (until recently), insurance, college tuition, movie-theater tickets, clothing, school supplies, appliances, and many other "necessities" have all increased in price. I am a college student who also has the good fortune to wait tables at a fairly high-end restaurant with mostly upper and upper-middle class customers. I pride myself in doing the ABSOLUTE best job that I can do in serving ALL of my customers. Most tip eighteen to twenty percent. The past six months or so, however, with (almost) everyone freaking out about the economy, my colleagues and I have seen an increase in extremely polite people tipping in the seven to fourteen percent range.
This is simply not acceptable. My colleagues and I receive an hourly wage of HALF of the MINIMUM wage. Granted, prices have risen slightly at the restaurant in which I work, but only because wholesale food and restaurant supplies are going through the roof as well. The New York Times Sunday Magazine recently had a question and answer in its etiquette section and the verdict is in: Twenty percent is the new fifteen. If you feel that you were taken exceptionally good care of, a few bucks over twenty percent is the norm. If you feel like you were given sub-par service, please have the courage to specifically tell us in which ways we offended you or screwed up.
Remember though, we don't cook the food, we just serve it. Also, if you're tipping virtually nothing because you're probably going to be losing your car or your house, or you're living from paycheck to paycheck: You should not be eating at restaurants, and especially not be taking vacations. Like I said, we feel the economic crunch too, we just don't want to hear about your problems. So have a nice meal, make your server work a little bit, and give a nice twenty percent (AT LEAST).
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COMMENTS
41 months ago: I want to start off by saying that I understand your situation, and believe in tipping, I just want you to consider this.

When you go to the store, do you tip the check out girl?
When you go to buy a car, do you tip the salesman?
When you go to the dentist, do you tip the receptionist?

The answer to all those questions is no, because the cost of the product/service helps pay for their salary.

The restaurant industry is the only industry that expects patrons to not only pay for the product/service, but then make an additional payment(in the form of tips) to subsidize the wages of the employees. The real problem is that the restaurant industry shouldn't be allowed to pay its servers $2-3/hour and expect you to make up the rest with tips.

The bellman at the hotel gets at least minimum wage and then his tips are like a bonus. Tips aren't his salary.

I do my job at my office, and when a client comes in for assistance, I help them and don't expect a tip. I'm paid a salary to help this client, and the fee the company charges them pays part of my salary.

The crime is not with the tippers, its with the crap salary the restaurant industry pays its employees. Why can't they charge a couple bucks more for their food and pay you all a decent wage and let the tips be a little extra bonus if you're a good employee.
dan the red
dan the red
Sammamish, WA
41 months ago: The reality is the restaurant industry can not afford to raise their prices to pay their employees a better wage. To be competitive they are relying on the customer to esentially pay the servers. Every dime a restaurant makes has to back into the food and the back of the house. That being said I am a big believer on not going out unless I can leave a good tip. I worked as a server for over 5 years and I know how much work goes into good service. I never punish a server with a bad tip, I just leave 15% and never go back to that establishment.
Restaurant owners can make up for the crappy salaries they have to pay their employees in other ways however:
1. Throw a nice Christmas party every year and get your employees a nice gift.
2. Allow your best servers top priority on the schedule
3. Give your best servers a great deal on food and drinks when they eat at your establishment on their off days. The actualy cost to you is very little and it really goes a long way with the staff.
Anyway, that is how I would do it if I owned a restaurant (which I hope to do someday). But notice I said only the best servers get the perks, and in my restaurant I would not tolerate a lazy server so I guess I would hook everyone up or they wouldn't be there in the first place (you can figure out who your good servers are and who your bad servers are in about a week).
TravDog321
TravDog321
Sanibel, FL
41 months ago: The eternal debate... Personally, I like the challenge of making someone want to give me significantly more money than they have to. Serving has taught me a lot about basic human psychology and profit maximization tactics. It has also given me the most hilarious stories to tell and one finds amazing camaraderie in fellow servers.
Dannica01
Dannica01
Nashville, TN
41 months ago: I've been in the food service industry for most of my adult life. First, at the bottom of the totem-pole as a server at an IHOP of all places, and finally I've worked my way up to General Manager at a local restaurant chain, at least until I got my nursing degree. Suffice it to say, I've been at both ends of the line when it comes to working in a restaurant and I can only say this: Servers are simply not paid enough, by far, to be able to make a viable income to supoort themselves, and in my honest opinion most people don't tip enough to suppliment that. Will that ever change? Yes, yes it will. But I fear it will be a drastic change to the negative, at least so far as tipping is concerned. The economy, I feel, won't be able to fight itself from this point on, and soon 'tipping' will be a thing of the past....
Coloranter Raver
Coloranter Raver
Denver, CO
41 months ago: Um, quite frankly, "NO"! I tip double the tax if service was perfect--which is roughly between 10 and 16 percent usually unless I'm in a very rural part of America--you know the kind of place that shares values with Sarah Palin--in which chase I would tip triple the tax. If the service was lousy, I tip 25-cents. Yes, I have tipped 25-cents. This is a service profession. A person who supplies bad service should get out of the business. If however the service was exceptionally good and way beyond perfect, then I will tip as much as I want. It might be 50%.

Service staff should not be expecting any certain percentage as automatic. To do so breed complacency and mediocrity. Service staff should always be working to provide exceptional service. And as consumers we should not be blindly giving over 15% let alone 20%. If the tip is not based on level of service, restaurants should just raise prices on food and pay their servers a standard minimum wage like they do at fast food places--which seem to stay in business just fine. Frankly, sometimes I get better service from fast food people.
TravDog321
TravDog321
Sanibel, FL
41 months ago: In my original essay I tried to emphasize the fact that I work as hard as I can for EVERY table. The problem is that some people (people that have never been servers) do not understand that the dinner rush is not a time for conversation. It is about getting you your drinks and food as fast as I can. I do not have the time to talk to you about the forty meals on our menu for five minutes when I have five or six other tables, each one in a different stage. There's the "I want to order my drinks" stage, the "I want to order my food" stage, the "I want condiments and refills stage", the "I want the check" stage, and the "I want to pay" stage. During the dinner and lunch rush there's simply no time for the "I wanna talk to my server for five minutes about the entire menu and the history of the restaurant" stage. Also, at the restaurant in which I work, we tip out our bartender 2 percent of our sales, our busser 1 percent, and our food-runner 1 percent. So, if you're tipping me 15 percent, I'm only getting 11 percent of it to take home. THAT is why 20 percent is the new 15, because good restaurants have a full bar, bussers, and food-runners.
amishking
amishking
 Moderator
Auburn, NY
41 months ago: Dude, get a clue. If I'm in a resturaunt, and the service is excellent, I will tip 25-30%. If the service is poor, I will still tip, but not 20%. If you don't like the way the food service industry is run, get out of it, which is probably why you're in college, to get a better job. Be thankful you have a job to go to. Keep your head up, don't take no s*** from nobody.
Peace
Noxamanda
Noxamanda
Lynnwood, WA
41 months ago: Travel Dog, thank you for the rant, I am sending it to my husband in the hopes that he will finally figure out what you so eloquently wrote: tipping 10% for a great dinner service (by great I mean, fast, courteous, and correct) is not acceptable. His tipping is ridiculous, and I often leave behind a couple of dollars to supplement his "generous" offerings.
Noxamanda
Noxamanda
Lynnwood, WA
41 months ago: Travel Dog, thank you for the rant, I am sending it to my husband in the hopes that he will finally figure out what you so eloquently wrote: tipping 10% for a great dinner service (by great I mean, fast, courteous, and correct) is not acceptable. His tipping is ridiculous, and I often leave behind a couple of dollars to supplement his "generous" offerings.
TravDog321
TravDog321
Sanibel, FL
41 months ago: Awesome Noxamanda. He's got a lot of Karma to make up for. LOL

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